.png)
Welcome to HomeDrop Online Services Pvt Ltd (“Company”, “we”, “our”, “us”)! As you have just clicked our Terms of Service, please pause, grab a cup of coffee and carefully read the following pages. It will take you approximately 20 minutes. These Terms of Service (“Terms”, “Terms of Service”) govern your use of our web pages located at https://homedrop.in and our mobile application HomeDrop: One stop daily needs (together or individually “Service”) operated by HomeDrop Online Services Pvt Ltd. Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages. Please read it here https://www.homedrop.in/privacy-policy.
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them. If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at info@homedrop.in so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service. Thank you for being responsible.
By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at.
If you wish to purchase any product or service made available through Service (“Purchase”), you may do so either through a payment link generated and sent by the company (check the Pricing page to confirm the charges of the subscription), or through UPI QR code sent by the Company or through NEFT/RTGS/Cheque on the Company's Bank Account (details will be shared on WhatsApp upon generation of intent of purchase). If using an android application, you can directly make payment from the integrated payment gateway through the application itslef.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.
Some parts of Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or HomeDrop Online Services Pvt Ltd cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting HomeDrop Online Services Pvt Ltd customer support team.
A valid payment method, including debit card, UPI, credit card, net banking or PayPal, is required to process the payment for your subscription. You shall provide HomeDrop Online Services Pvt Ltd with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize HomeDrop Online Services Pvt Ltd to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, HomeDrop Online Services Pvt Ltd will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
HomeDrop Online Services Pvt Ltd may, at its sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”).
You may be required to enter your billing information in order to sign up for Free Trial.
If you do enter your billing information when signing up for Free Trial, you will not be charged by HomeDrop Online Services Pvt Ltd until Free Trial has expired. On the last day of Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, HomeDrop Online Services Pvt Ltd reserves the right to (i) modify Terms of Service of Free Trial offer, or (ii) cancel such Free Trial offer.
HomeDrop Online Services Pvt Ltd, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
HomeDrop Online Services Pvt Ltd will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Except when required by law, paid Subscription fees are non-refundable.
Any user who has purchased a product on the Marketplace is entitled to return it or ask for a replacement once it has been delivered, but only if there is a problem with the item. You can only return a product at the time of delivery if you no longer need it, bought it in error, or changed your mind. After delivery, we won't be able to accommodate requests for returns in these circumstances.
Please preserve your goods in its original packaging if it has been approved for return or replacement. The item must also be undamaged, unwashed, and have all of its tags still attached.
A few items might not be returnable; in those cases, the product description page will state "Non-returnable."
All refunds shall be made in Indian Rupees only
Content found on or through this Service are the property of HomeDrop Online Services Pvt Ltd or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:
(a) In any way that violates any applicable national or international law or regulation
(b) For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise
(c) To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation
(d) To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity
(e) In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity
(f) To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability
Additionally, you agree not to:
(a) Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service
(b) Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service
(c) Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent
(d) Use any device, software, or routine that interferes with the proper working of Service
(e) Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful
(f) Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service
(g) Attack Service via a denial-of-service attack or a distributed denial-of-service attack
(h) Take any action that may damage or falsify Company rating
(i) Otherwise attempt to interfere with the proper working of Service
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.
Mixpanel
Mixpanel is provided by Mixpanel Inc.
You can prevent Mixpanel from using your information for analytics purposes by opting-out. To opt-out of Mixpanel service, please visit this page: https://mixpanel.com/optout/
For more information on what type of information Mixpanel collects, please visit the Terms of Use page of Mixpanel: https://mixpanel.com/terms/
Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using any of Company, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of HomeDrop Online Services Pvt Ltd and its licensors. Service is protected by copyright, trademark, and other laws of foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of HomeDrop Online Services Pvt Ltd.
You may provide us either directly at info@homedrop.in or via third party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.
The third party sites and tools mentioned above include the following:
Sentry
Sentry is open-source error tracking solution provided by Functional Software Inc. More information is available here: https://sentry.io/privacy/
Firebase Crashlytics
Firebase Crashlytics is bug reporting service provided by Google Inc. You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=en
For more information on what type of information Firebase collects, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Our Service may contain links to third party web sites or services that are not owned or controlled by HomeDrop Online Services Pvt Ltd.
HomeDrop Online Services Pvt Ltd has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
YOU ACKNOWLEDGE AND AGREE THAT HOMEDROP ONLINE SERVICES PVT LTD SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.
WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD PARTY WEB SITES OR SERVICES THAT YOU VISIT.
EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.
If you wish to terminate your account, you may simply discontinue using Service.
All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
These Terms shall be governed and construed in accordance with the laws of Ministry of Corporate Affairs, GoI, RoC Shillong without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.
We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.
We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.
Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.
No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.
If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.
The Firm strives to make sure that all product prices that are being offered for purchase are accurate and truthful. The pricing of some items, however, may occasionally not be up to date or may be erroneous due to technical problems, typographical mistakes, or inaccurate product information given to the Company by third-party sellers. The Company reserves the right to cancel the order in any of these circumstances, notwithstanding anything to the contrary.
Subject to the aforementioned, the price specified at the time of ordering a product shall be the amount paid at the time of delivery; nevertheless, no product made available for sale on the Marketplace will be sold for more than its MRP (maximum retail price).
(a) That any additional costs incurred by the company for redelivering the product(s) shall be borne by you in the event that any product delivery is delayed or is returned from its destination on your account (for example, by providing the wrong name, address, or other incorrect/misleading information).
(b) While the Company uses its best efforts to deliver the Products to you within the time frame indicated at the time of your order, the Company makes no representations, guarantees, or warranties regarding the delivery time because the estimated delivery time may change without notice and there may be delays due to circumstances beyond the Company's reasonable control. Furthermore, if you request an unattended delivery, you release us from any liability.
(c) You undertake to only use the services offered by the Company for legal reasons and to use, access, and conduct business on the Marketplace in compliance with all relevant laws and regulations.
(d) If information is required of you, you will always respond with information that is accurate and true. The Business has the right to at any moment verify and authenticate the information and other data that you have submitted.
(e) The Company shall have the right, in its sole discretion, to refuse registration, cancel all orders, and prohibit you from using its services and other affiliated services in the future without giving you any prior notice and without imposing any liability on you if the information provided by you is ever found to be false or inaccurate (wholly or in part).
(f) While utilising the services provided by the Company, you do so at your own risk and are solely responsible for any transactions you make through the Marketplace.
(g) Despite the Company's right to cancel the order, the Company may replace any Product in the order if it becomes unavailable or for other reasons beyond its control. Nevertheless, you may decline to accept such a replacement or substitute product. The Company will begin a refund, if any, on the order/product, if any, placed by you under the relevant order for such cancellations within 72 hours.
(1) As a user, you can cancel your order anytime before it is out for delivery. For any permitted cancellations, we will initiate a refund, if any, made by you under the relevant order within approximately 48-72 hours
(2) Orders may be cancelled by the Company in any of the following circumstances: (a) if it is suspected that a customer has engaged in fraudulent activity; (b) if it is suspected that a customer has engaged in activity that does not comply with or violates these Terms of Use/User Agreement; (c) in the event that a product(s) is/are unavailable; or (d) for any reason beyond the Company's control, including logistical issues related to delivery. Any refunds provided by you under the relevant order in connection with such cancellations will be started by the Company within 72 hours.
(3) While steps are taken to ensure the accuracy of product specifications, it is possible for technical problems, typographical errors, or incorrect product information provided to the Company by third-party sellers to result in details of a product being inaccurately reflected on the Marketplace. In this case, you will be notified as soon as the Company becomes aware of the error. The Company maintains the right to cancel your order in this situation and issue a credit or voucher for the amount of the returned item. This credit is used towards a later invoice for purchases made on the Marketplace.
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
Please send your feedback, comments, requests for technical support:By email: info@homedrop.in.By visiting this page on our website: https://www.homedrop.in/contact-us